CEU Event: Open Conversations
When: Ongoing
Where: Online
CEUs
*CPDT-KA: | 0 | *CBCC-KA: | 1 |
CPDT-KSA Knowledge: | 0.00 | CBCC-KSA Knowledge: | 1.00 |
CPDT-KSA Skills: | 0.00 | CBCC-KSA Skills: | 0.00 |
* Courses approved for CBCC-KA CEUs may be applied to a CPDT-KA recertification. Courses approved for CPDT-KA may not be applied to a CBCC-KA recertification.
Description
Carmaleta Aufderheide, CSAT, KPA-CPT, CPDT-KA, MS -Conflict and Dispute resolution (CRES) will cover tools to navigate difficult conversations with clients when issues arise. She will walk you through the steps to enhance your ability to communicate effectively with compassion and empathy.
Sponsor:Malena DeMartini INC
Speaker(s):Carmaleta Aufderheide, CSAT, KPA-CPT, CPDT-KA, MS -Conflict and Dispute resolution (CRES)
Contact: Joann Rechtine
Email:
joann@malenademartini.com
Phone: 585-905-8281
Web: https://malenademartini.com/